ABOUT US
Innovative Auto Works has been providing quality car care since 1992 and in Plano, TX since 1997. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Plano and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Innovative Auto Works employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Innovative Auto Works is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.
Please be sure to go to our Shop Specials section for our current promotions and specials.
Come by and visit our clean and professional shop in Plano, Texas.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
Visit our National Warranty page or call us to learn more about NAPA’s “Peace of Mind” Warranty.