Plano Auto Repair

All the requested work was done in a timely manner and the staff was friendly and professional.

I really was satisfied with my service this time because you all went that extra mile to take care of my grandson's car. That's not to say I am ever dissatisfied with your service. You always do a great job for me.

Service was Excellent again

Guys ... your service and support of my generation is simply outstanding ... the discount you support for us may be too generous ... we wouldn't want to see you hurt yourself.Bill & Rosie

Great service, dependable, friendly. They never try to sell me stuff I don't need. Ask for Ken.

BETTER THAN EXCELLENT! I GOT ESTIMATES FROM 2 OTHER SHOPS. INOVATIVE'S INSPECTION WAS THOROUGH AND DID NOT INCLUDE ANY "UNNECESSARY" ITEMS BUT DID FIND ONE IMPORTANT ITEM THAT THE OTHERS MISSED.THE ESTIMATE INCLUDED ITEMS TO WATCH IN THE FUTURE BUT WERE NOT REQUIRED AT THIS TIME TO KEEP THE PRICE DOWN NOW. THEY TOOK EXTRA TIME TO DISCUSS THINGS.THE FINAL BILL CAME IN LESS THAN THE ESTIMATE. NOW THIS OLDER SECOND CAR WILL PROBABLY LAST ANOTHER 50,000 MILES. I AVOIDED BUYING A USED CAR (WITH SOMEONE ELSES PROBLEMS).

Great service and friendly atmosphere.

IAW is fantastic! Prices can't be beat and service is top notch!

I scheduled an oil change while out of town for 8 a.m. Monday morning. I was on a tight schedule and they hit the road running at 8:00AM sharp. I barely had time to set up my laptop and have two cups of thier coffee in their comfortable customer lounge before I heard the exhaust note of my G35 Coupe outside the door.You might find a slightly lower price on an oil change but not a better experience, and, they do not try to up-sell anything.

Took in my car, was easy to schedule a convenient time and they worked with me to get me the car in time for picking up my daughter in the afternoon. They also had been monitoring my rear brake pads that they had mentioned earlier that might need replacement. I was prepared that this might be a possibility this time. Very reasonable.