My wife and I are leaving on a road trip in a few days. I wanted to have the car's fluid level and belts checked before we left. Took it over to Ken at Innovative and they probably spent 15-20 minutes looking my car over and found everything was ok. Ken just handed me my keys back and said "have a great time - no charge!". We will now knowing that our car's in good shape. I'll tell you, these guys care about their customers and really want them to be satisfied, and treated well. They are my go to guys, and they should be yours as well. Try them you like them!!!