Plano Auto Repair

Innovative is staffed with very friendly, trustworthy individuals. When I went in for an oil change and tire rotation, they thankfully let me know that I was up for inspection. What was great to me, however, was that they insured they had notified me and gotten my consent before performing the inspection and upcharging me for it. I've had bad experiences with other places doing unsolicited work and charging me upwards of $200 for an oil change because of work I didn't expect them to do. Not so with Innovative! Great guys, and I plan on looking to them for all my car's needs in the future.

Fast service and a friendly crew.

Rick Palmer and his shop provided excellent, timely service to me (on very short notice), and at a price that was more than fair. My truck was fixed quickly and I was provided a detailed bill which set forth the price for all parts and labor, which I appreciated. I would offer my highest recommendation to Rick and Innovative Auto Repair.

Friendly and got me in and out very efficient. Will go back when more work is needed.

Innovative Auto Works has been servicing my car since I started driving 10 years ago! They always diagnose the problem correctly and help me get the best deal possible. I've recommended many friends here and will continue to do so! Thanks, guys!

Great people, great service!

Great customer service and great work on my truck.

Fast, honest service at a reasonable price. It's great to have an auto service shop that you can trust and doesn't over charge. A rare thing...

Great personal service. Innovative & Ken helped find a steering module for my '98 Cadillac that is no longer being made or available. Steering system works like new now. Going to keep my big baby running for another 100,000.

I couldn't have done it without the guys at Innovative. Not only are they fairly priced, but they are super knowledgeable. They took my '71 Riviera and combed through it meticulously to find the problems it had, and the problems I might encounter, and explained everything thoroughly. They are now my go to guys for my classic cars. You can trust these guys to get the job done right.