5

Excellent!!!!

5

Always great service and very trustworthy. I've been taking my vehicles to Innovative since 2007 and I have never had an issue with their service or value received.

5

Can always count on the service from Innovative. Have been a customer since moving to Plano in 1997 and continue to recommend them to friends. Wouldn't take my cars anywhere else (unless it is warranty work from the dealership).

5

Mechanics you can trust.

4.5

Always great service

5

Great service. Ken is very knowledgeable and honest. We haven't taken our Civic anywhere else in years.

5

For over 20 years, Innovative Auto Works has consistently provided superior service. They always meet their schedule, prices are competitive and reasonable, the work is superior. I have never had to return a car for additional work after it was returned to me. Owner Rick Palmer and Manager Ken Verrette are friendly, most hospitable and extremely talented, and the maintenance staff are very well trained and do an excellent job...THE FIRST TIME! You will be very pleased with Innovative Auto Works! John & Ellen Schnaithman

5

My first experience with Innovative and Ken Verrette could not have been better. I was frustrated with big time car dealer service and decided to give Innovative the work based on reviews I read. It was a very friendly, courteous experience and I will certainly come back. The problems with my old (but very well cared-for) car were diagnosed quickly & properly and fixed, even though some parts were difficult to locate. It was great to be able to speak directly with the mechanic that did the work. Charges were very reasonable. Thanks again, Ken

5

Excellent service. Prompt reply to my questions. Scheduled work was completed on-time. Clean and well organized shop. Pricing was competitive.

5

Rick and the staff of Innovative Auto have worked on and serviced my cars for over and dozen years and all the work has been outstanding. I trust them 100%.

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