The guys go to great length to diagnose the problem and to fix it in a satisfactory manner. I am new to Innovative Auto Works having used another shop for over 30 years, but so far have been impressed with their knowledge and communication of the issues.
Outstanding. Ken and the team take care of all of our cars. They do a great job at telling us what needs repaired now and what can wait.
Ken and the entire team at Innovative have been servicing my car and my wife’s car for several years now. I wouldn’t take a car anywhere else. I have recommended them to several friends. They are honest, thorough, and very professional.
Awesome work as usual!
Excellent!!!!
Always great service and very trustworthy. I've been taking my vehicles to Innovative since 2007 and I have never had an issue with their service or value received.
Can always count on the service from Innovative. Have been a customer since moving to Plano in 1997 and continue to recommend them to friends. Wouldn't take my cars anywhere else (unless it is warranty work from the dealership).
Mechanics you can trust.
Always great service
Great service. Ken is very knowledgeable and honest. We haven't taken our Civic anywhere else in years.